This property was close to Mayo which I needed. The staff were kind, breakfast was ok, not many options for someone with restricted diet other than yogurt. The room was nice, bathroom need a little work, caulking wearing off, but it did not affect using anything. Not all the outlets worked but we found a work around so it wasn’t a huge deal. All staff were excellent. One small issue with housekeeping, I was down getting breakfast and came back to housekeeping in my room with my daughter. That was a little uncomfortable but was a teaching moment for my daughter about answering doors. I can’t say enough about the front staff and breakfast attendant, very kind, respectful and accommodating!! The pool was very nice, not over crowded or over chlorinated. My daughter enjoyed the pool and I was able to stick my legs in the hot tub(unable to submerge due to feeding tube). Met some other Mayo patients who had shared experiences which is always nice! The shuttle service was great as well! Super entertaining drivers!
Kayla
มีนาคม 2568
We stayed as my husband had to be at Mayo early for his total knee surgery The night before his surgery, the hotel shuttled us downtown to eat & picked us up which was helpful so we did not need to drive & park. The shuttle to Mayo Gonda / Charlton building was wonderful & quick. My husband had total knee surgery & it was very helpful to use the hotels shuttle as we had to be their very early & did not have to drive & find parking. Once he was in surgery, I was able to shuttle back to the hotel, eat breakfast & rest a bit & then check out & drive to Mayo. Would definitely stay here again. the staff were very accommodating & the rooms were spacious & clean.
Judy
เมษายน 2568
Okay. Bananas were ALL green
Doug
มีนาคม 2568
The attached restaurant is a favorite of my daughters for their gluten free menu. The shuttle to Mayo Clinic was much nicer than walking the tunnel system! Loved that breakfast was included and I did not have to pay for parking as well.
Valerie
สิงหาคม 2567
Well. First thing no remote for first TV. Went to call front desk telephone not working in both areas. To tired so set ice maker while took a nap. Got up to few ice cubes and a sheet of frozen ice in bottom of tray with ice cubes trapped in top. When went to eat stopped at front desk to report problems. Maintained came about hour or so later with remote and fixed one phone and told about ice maker. Both employees very nice. And this kinda piddly but could you have matching dishes. I guess for $189 I would expect better. Room 940. I wasn’t gonna say anything but needs to be fixed for next person. Any chance of compensation?? Sherrie Wilken
Sherrie
ตุลาคม 2567
The hotel is always very clean, the staff always friendly and helpful and the continental breakfast is very nice. They also have a very nice restaurant called Twigs that is located inside the hotel and the food is very good. The location is only two blocks off of Broadway and very close to the Mayo Clinic.
Cecelia
มีนาคม 2568
Great breakfast choices. Hot, appealing. Very pleasant! The shuttle with lift was very helpful to getting to Mayo Clinic. Free parking. Very accommodating with a late checkout when we got tied up longer than we planned on at Mayo.
Stapleton
มีนาคม 2568
We stayed due to appts at the Mayo Clinic. We love the location of this hotel and the shuttle. They have their own shuttle vs a shuttle that stips at multiple hotels. The breakfast is always very good as well. The beds are very comfortable.
Becky
กุมภาพันธ์ 2568
I especially appreciated the free shuttle service. I was in Rochester to help my son after he broke his ankle and being able to get to a grocery store, Mayo Clinic and the airport was a huge help. All of the shuttle drivers were very friendly and provided helpful information. The room was quite large with a microwave, refrigerator and hot pot. I did not eat at the restaurant on site so I cannot review that. The hotel is within easy walking distance of the downtown area.
Marilynn
กุมภาพันธ์ 2567
This hotel is in a great location and has free parking! We also love that has it's own shuttle ve a shuttle that stops at multiple hotels. It is much more convenient! The breakfast is great! The beds are very comfortable.
Becky
กุมภาพันธ์ 2568